Privacy Policy

Introduction

Welcome to Properties Hub (“we,” “our,” or “us”). We are dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information as you use our user-friendly real estate website and related services.

By using our website and services, you consent to the practices described in this Privacy Policy. Please take the time to read this policy carefully.

1. Information We Collect

We collect various types of information to provide you with a seamless and personalized experience on our website:

A. Information You Provide

• User Information: When you create an account or use our services, you may provide personal information such as your name, email address, phone number, and other relevant details.
• Property Information: If you are a user, developer, or agency listing properties, you may provide property details, including location, description, price, and images.

B. Information We Automatically Collect

• Device and Usage Information: We may collect information about your device and how you use our website, including your IP address, browser type, operating system, and browsing activity.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather analytics about site usage.

2. How We Use Your Information

We use your information for the following purposes:

• To provide you with access to our real estate marketplace, including property listings and property guides.
• To facilitate communication between buyers, sellers, tenants, landlords, and agencies.
• To improve and customize your user experience, including providing recommendations based on your preferences.
• To send you important notifications, updates, and marketing communications, where permitted by applicable law.

3. Information Sharing

We may share your information in the following circumstances:

• With buyers, sellers, tenants, landlords, and agencies as necessary to facilitate real estate transactions.
• With third-party service providers who assist us in operating our website, providing customer support, and delivering marketing communications.
• In response to legal requests or obligations, including to comply with applicable laws, regulations, or government requests.

4. Your Choices

• You can review and update your account information by logging into your account settings.
• You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us directly.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or via email.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at enquiry@propertieshub.co.ke.

By using our website and services, you agree to the terms and practices outlined in this Privacy Policy. Thank you for trusting Properties Hub with your real estate needs.